Shipping & Delivery
Shipping Origin
- All major orders are shipped from our India warehouse or US/UK warehouse
Shipping Carriers
- We use trusted carriers such as FedEx, DHL, UPS, Aramex, and India Post EMS.
- Most orders are dispatched within 2–4 business days after payment confirmation.
Estimated Delivery Time
Delivery times may vary depending on customer location:
- Domestic Orders: Typically delivered within 2 to 5 business days.
- International Orders: May take up to 15 business days due to customs clearance or local logistics delays.
Customs, Duties & Taxes
- Import duties, VAT, and customs fees are not included in the product price or shipping cost.
- Customers in the USA and UK are responsible for paying applicable customs charges at the time of delivery.
- Please check your country’s regulations for medical devices before ordering.
Tracking Your Order
- Once shipped, you’ll receive a tracking number by email.
- Tracking may take 48–72 hours to update.
Address Changes & Errors
- Shipping addresses cannot be changed once the order has been dispatched.
- If incorrect details are provided, extra fees may apply to re‑route or re‑ship the parcel.
Order Delays
- Orders may be delayed due to customs clearance, international transit, or local courier issues.
- Please ensure all shipping and payment details are accurate to avoid delays.
Multiple Shipments
- Large or multi‑item orders may be split into separate shipments. You will receive tracking details for each package.
